Shipping policy

Shipping & Return Policy

Welcome to cubixdrop.store. We are committed to providing a smooth shopping experience for our customers.

Shipping Policy

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

Delivery Time

  • Estimated delivery time is 7 business days from the date of shipment.

  • Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

  • Once your order has been shipped, you will receive tracking information via email (if available).

Return Policy

5-Day Return Window

We offer a 5-day return policy. Customers may request a return within 5 days of receiving the product.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or order confirmation must be provided.

Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products caused by customer misuse.

  • Products without original packaging.

  • Customized or personalized items (if applicable).

Return Process

To initiate a return, please contact our support team at:

Email: cubixdropstore@gmail.com

Include your order number, product details, and the reason for the return. Our team will guide you through the return process.

Refunds

  • Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Store Name: cubixdrop.store
Support Email: cubixdropstore@gmail.com

Thank you for shopping with cubixdrop.store.