Shipping policy
Shipping & Return Policy
Welcome to cubixdrop.store. We are committed to providing a smooth shopping experience for our customers.
Shipping Policy
Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
Delivery Time
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Estimated delivery time is 7 business days from the date of shipment.
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Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
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Once your order has been shipped, you will receive tracking information via email (if available).
Return Policy
5-Day Return Window
We offer a 5-day return policy. Customers may request a return within 5 days of receiving the product.
Eligibility for Returns
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase or order confirmation must be provided.
Non-Returnable Items
The following items cannot be returned:
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Used or damaged products caused by customer misuse.
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Products without original packaging.
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Customized or personalized items (if applicable).
Return Process
To initiate a return, please contact our support team at:
Email: cubixdropstore@gmail.com
Include your order number, product details, and the reason for the return. Our team will guide you through the return process.
Refunds
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Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
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Approved refunds will be processed to the original payment method within 5–10 business days.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Store Name: cubixdrop.store
Support Email: cubixdropstore@gmail.com
Thank you for shopping with cubixdrop.store.